Benefits of Working With Us
Our employee wellbeing is a top priority for all at GPG. We offer a number of benefits to help support our people.
Annual Leave
Great holidays, 25 days annual leave.
Social Calendar
Our yearly social calendar promotes employee wellbeing within GPG.
Pension
Our pension scheme is available to all who have completed their probation period.
Diversity and Inclusion
This year, we worked with DCU Access Program, BITC Placement Program and continued our existing programs with Youth Outreach and St.John of Gods.
Open roles
Retail Customer Service Assistants offer outstanding customer service, colour and technical product knowledge whilst driving sales and helping the team meet and exceed targets. They achieve this by helping to create the best paint and colour experience possible, generating sales, merchandising products, providing excellent colour, technical and paint product selection advice and supporting the store management team.
Role & Responsibilities
• Deliver exceptional customer service, to every customer at all times.
• Handle customers queries and complaints professionally and efficiently.
• Build valued customer relationships by recognising and responding to customers’ requests
• Offer and deliver professional product knowledge and advice to every customer
• Proactively selling the colour consultancy service and providing accurate advice on colour and suitability.
• Use communication, people and problem solving skills to ensure each customer receives the advice they require.
• Maintain the store to the highest Colourtrend standard, ensuring the store and all paint and product displays are clean, neat and tidy at all times.
• Offer colour matching expertise and paint product selection advice Work towards the achievement of Retail Store targets.
• Drive sales by promoting Store products and services, using suggestive selling and sharing product and colour knowledge
• Maintain knowledge through training, awareness of all promotions and marketing initiatives
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of other team members
• Uphold merchandising and store cleanliness standards
• Participate in the merchandising of products and help to keep the tinting area clean and organised
• Aware of and able to respond to safety issues
• Aids customers in locating products in the store and online
• Documents sales by creating or updating customer profile records.
• Processing cash and credit transactions accurately, dealing with customer refunds
• Alerts management of potential security issues.
• Assist with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
• Must be prepared to work as part of a team and assist or carry out other duties during periods of high workload, sickness, holidays and emergencies.
• Ensure compliance with ISO standards 14001, 9001 & 45001 for Environmental, Quality and Health and safety at all times, maintaining a safe and efficient working environment.”
Skills Profile:
• Experience in retail sales
• Ability to deliver exceptional customer service at all times
• Strong people skills, with an ability to multi-task and prioritise
• Willingness to learn about products and colour
• Able to use own initiative
• Desire to work as part of a high-performance sales team
• Knowledge of paint, wallpaper and fabrics an advantage
GPG is committed to a workplace environment that promotes diversity and inclusion and creates an open and inclusive culture where everyone feels valued.
As part of the Warehouse team the warehouse operatives responsibility is be to pick, wrap, ship and deliver all stores products in line with store, production and customer requirements.
Roles and Responsibilities:
- Pick and complete sales orders, wrap deliveries, complete warehouse paperwork for each dispatch.
- Use of PPT and Forklift to complete order
- Unload, record and put away raw materials stocks and deliveries
- Keep a clean and safe working warehouse
- Communicate and co-operate with fellow staff members
- Comply with company rules and standards of work
- Processing all orders through our system for the following day deliveries
- Assisting with tinting of paint
- Assist with the checking of orders that have been invoiced out to ensure that the correct products are invoiced vs what the customer has ordered.
- Assist in maintaining live stock levels and carrying out regular stock takes
- Assist with all general warehouse duties as required by the Warehouse Manager
- Input of dockets, goods in and out, through the system.
- Ensure all Health and Safety standards are adhered to at all times in line with statutory legislation and
- Company policy, addressing any safety concerns as they arise.
- Ensure all company policies and procedures relating to security of company stock is strictly adhered to at all times.
- Ensuring key materials have on time supply to Paint Plant & Paint filling areas
- Receipt of deliveries & tankers
- Maintenance of yard & Raw Material
- Disposition of obsolete, defect, returned materials including external waste contractors
- Maintenance of waste, compactors and skips
- Maintenance of outside storage facilities
- 5S (Housekeeping)
- B-Corp
– Embed B-Corp principles & values across the business
– Create a workplace culture dedicated to fostering diversity and inclusion, ensuring equal opportunities for all employees
Skills / Experience Desired:
- Electric pallet truck and forklift truck experience.
- High attention to detail
- Excellent product knowledge
- Experience in tinting processes
- Overall knowledge of the paint tinting process
- Knowledge and use of all equipment on site
- Fully flexible with working hours
Person Specification
- Team worker
- Strong communicator
- Good interpersonal skills / the ability to build strong relationships
- Have the ability to implement existing procedures in a positive manner
- Have a strong sense of ownership and responsibility
- Must be prepared to work as part of a team and assist or carry out other duties during periods of high workload, sickness, holidays and emergencies
- Undertake any other duties as requested by the Warehouse Manager
GPG is committed to a workplace environment that promotes diversity and inclusion and
creates an open and inclusive culture where everyone feels valued
Want to work with us?
At GPG, we're always looking for talented individuals to join our team. If you're interested in joining our team, send us your CV today.